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Tonavira

My eSIM is installed but I have no internet

Almost always fixed by turning on data roaming for the eSIM.

  1. 1Make sure the travel eSIM line is turned on.
  2. 2Select the travel eSIM for mobile data.
  3. 3Turn on Data Roaming for the travel eSIM (not for your home SIM).
  4. 4Toggle airplane mode on and off, or restart your phone.
  5. 5Try selecting a network manually in the eSIM's network settings.

Still not working? Contact support with your order number and phone model.

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